Frequently Asked Questions (FAQ) and Support

Crystal Harp Care Guide

Your Sacred Forest Crystal Harp is a durable instrument crafted from pure quartz tubes, similar to a quartz xylophone. Thanks to the stable properties of quartz crystal, your instrument is highly resistant to temperature changes and weather conditions, and will maintain its precise tuning for years. Follow this guide to keep your Crystal Harp in perfect condition.

🧘 Daily Care & Handling

Step 1: Handle with Care

  • Hold your Crystal Harp by the frame when moving it
  • While quartz is durable, avoid dropping or striking the tubes with hard objects
  • The tubes are resistant but can crack or chip if subjected to strong impact
  • Before playing, take a moment to center yourself and set an intention

Step 2: Create Your Playing Space

  • Place your Crystal Harp on a stable surface or use the included stand
  • Can be played indoors or outdoors – the instrument is weather-resistant
  • Suitable for outdoor ceremonies, beach sessions, and nature retreats
  • No special environmental conditions required

✨ Cleaning & Maintenance

Step 3: Physical Cleaning (As Needed)

  • Use a soft, dry cloth to wipe the quartz tubes
  • For dirt or fingerprints, use a damp cloth with water or mild soap
  • The quartz tubes are non-porous and easy to clean
  • Can be cleaned more thoroughly than delicate instruments
  • Allow to air dry or wipe dry with a clean cloth

Step 4: Energetic Cleansing (Optional – for Healing Work)

If you use your Crystal Harp for healing sessions, you may wish to energetically cleanse it:

  • Sound Cleansing: Play your Crystal Harp with intention to clear energy
  • Moonlight or Sunlight: Place under moonlight or sunlight (both are safe for quartz)
  • Sage or Palo Santo: Pass sacred smoke around the instrument
  • Singing Bowl: Use sound vibration to reset the energetic field
  • Intention Setting: Visualize clearing and recharging the instrument

📦 Storage & Protection

Step 5: Storage Between Sessions

  • Store in the included protective backpack to prevent physical damage
  • Can be stored in any normal environment – no special conditions needed
  • Temperature resistant: Your Crystal Harp can withstand hot and cold temperatures
  • Weather resistant: Safe in humid or dry conditions
  • The main concern is protecting from physical impact, not environmental factors

Step 6: Travel & Transport

  • Use the Sacred Forest protective backpack for all transport
  • The backpack protects against bumps and impacts during travel
  • Safe to travel by car, plane, or any other transport method
  • Can be taken to outdoor locations without concern for weather
  • No need to acclimate to temperature – ready to play immediately

🎵 Tuning Stability & Durability

Step 7: Your Crystal Harp Stays in Tune

  • Quartz is extremely stable: Your 432 Hz tuning will not drift over time
  • Temperature resistant: Hot or cold weather will not affect tuning
  • Unlike wooden or metal instruments, quartz does not expand or contract significantly
  • Your Crystal Harp will sound the same in summer heat or winter cold
  • No retuning needed: The instrument maintains its tuning indefinitely

Step 8: Playing Technique

  • Use the included mallet or any soft rubber/silicone mallet
  • Strike gently for beautiful, resonant tones
  • Avoid metal objects or extremely hard strikers that could chip the quartz
  • The quartz tubes are durable but can crack under very strong impact
  • Let each note ring fully for maximum resonance and healing effect

⚠️ What to Avoid

Step 9: Protect Against Physical Damage

The main risk is physical impact, not environmental factors:

  • ❌ Dropping the instrument or striking tubes with hard objects
  • ❌ Placing heavy objects directly on the quartz tubes
  • ❌ Using metal or very hard strikers that could chip the quartz
  • ❌ Allowing the instrument to fall or tip over
  • ✅ Temperature, humidity, and weather are NOT concerns
  • ✅ Sunlight is safe and will not affect the instrument
  • ✅ Can be left in a car or outdoor environment without damage

🔧 Troubleshooting & Maintenance

Step 10: Regular Inspection

Occasionally check your Crystal Harp for:

  • Cracks or chips in the quartz tubes (from impact)
  • Loose connections in the frame
  • Dust or debris (easily cleaned)

If You Notice Issues:

  • Tuning problems: Extremely rare – quartz does not detune. Contact us if you suspect an issue.
  • Cracks or chips: Usually from impact. Contact Sacred Forest for replacement tubes.
  • Frame issues: We can provide replacement parts or repair services.
  • Dull sound: Check that tubes are clean and possinioned center and mallet is in good condition.

🌍 Outdoor Use & Versatility

Step 11: Take Your Crystal Harp Anywhere

One of the greatest advantages of your Crystal Harp is its durability and versatility:

  • Beach Sessions: Safe to use near water and sand (just keep dry and clean)
  • Forest Ceremonies: Perfect for outdoor nature rituals
  • Mountain Retreats: Temperature changes won't affect performance
  • Desert Gatherings: Heat and dryness are not concerns
  • Winter Workshops: Cold weather won't impact tuning or sound
  • Travel Worldwide: Take it anywhere without worry

💚 Enhancing Healing Effects

Step 12: Intentional Relationship with Your Instrument

Your Crystal Harp is a healing partner. Deepen your connection:

  • Regular Practice: Play frequently to maintain your connection
  • Gratitude: Thank your instrument before and after sessions
  • Clear Intention: Approach each session with purpose and presence
  • Energetic Care: Cleanse energetically when used for healing work
  • Share the Sound: The more you play, the more healing you create

📞 Need Help?

If you have questions about your Crystal Harp or need support:

Lifetime Tuning Warranty: All Sacred Forest Crystal Harps come with a lifetime tuning warranty. Your instrument will maintain its 432 Hz tuning indefinitely thanks to the stable properties of quartz crystal.

🌟 Final Thoughts

Your Crystal Harp is built to last. Unlike many delicate instruments, it's designed to travel with you, withstand the elements, and maintain perfect tuning for a lifetime. The main care needed is simply protecting it from physical impact.

Take it to the beach, the mountains, the forest, or anywhere your healing work calls you. Your Crystal Harp is ready for the journey.

With love and gratitude,
Natalia & Severo
Sacred Forest